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May 18, 2007
Back in March Matt took a look at GoodSearch and questioned whether or not it was a legitimate use of contextual advertising. In case you missed it, GoodSearch is a Yahoo-powered search engine that allows charities to create accounts that users can then search in support of. If, for example, you want to help out your school’s band, you could create a channel for them, assign yourself to that channel, and then money generated on your clicks of sponsored listings would be given to your school’s band. As Matt said, it’s a good idea. But it has click fraud written all over it. I was reminded of GoodSearch today when I ran across a post at Search Engine Roundtable that was pointing users over to a discussion in the Google AdSense Help group. AdSensePro, a Google employee, pointed readers to a recent post at the Inside AdSense blog that makes it very clear that similar charitable searches are not permitted using AdSense:
I guess it’s a good thing that GoodSearch isn’t using AdSense to make their money… or else they would be out one business model. The thread at the Google Group is small, but so far there seems to be more than couple people who are disturbed by the idea in general:
What do you think? Which ideal carries more weight: charitable service… or fair business practices?
Comments:
13 Comments posted on "Google Says No to Charitable Clicks… But Apparently Yahoo Says Yes"
Alan Marks on May 21st, 2007 at 3:39 am #
Ok, I have two points of view: 2) As an advertiser, I would not be happy if I get a load of people who are clicking on my ads for no good reason. If I think that 2) becomes a large problem I will withdraw my ads, and find some alternative means of advertising. Now, as a local person I do a lot of community based work (about 8-14 hours a week, on top of a full time job…), so no one can tell me that I don’t put things back to the local community. On balance, I would say that charity clicks are a bad idea.
W.Medina on May 21st, 2007 at 5:53 am #
here is a thought for the “do no evil “company - what alternative do they offer to help.
Margaret S on May 21st, 2007 at 7:25 am #
Yes, it is fraud. As a very small business person, the umpteen thousands of clicks on my ads every week as reported by Google, who charged a huge amount of money for, but didn’t generate even ONE tiny sale, nearly put my business under. If I want to donate to charity, I want to choose the charity, and I want to be the one to receive the tax benefits from it. Click fraud is terrible for small business, it is selfish and malicious, and even if it is painted with the ‘charity’ brush it is misleading and dishonest. I can’t use Google ads until I am sure that my ads are clicked on by people who are truly interested in my products, and not by people who just want to take my money with no benefit to me through the conduit of Google.
Gilbert on May 21st, 2007 at 8:14 am #
I definitely see the problem with allowing charities to earn money via PPC ads. If you drive away the advertisers with increased costs, nobody benefits. On the other hand, the new PPA program with Google sounds perfect for charities (or any other affiliate program, really). There are already a number of sites that offer charities the ability to set up an account and have people shop to help them earn money. I want charities to do well, but stealing from advertisers isn’t the way to do it.
Robert on May 21st, 2007 at 8:32 am #
I’ve started a syndicated style linkexchange/directory that produces Adsense type affiliate income for webmasters and can allow charities to use it because there is no possibility of click fraud. I think the fact of the existence of click fraud demands the supplier of clicks demands the providers stop this practice by the charities encouraging click fraud in “the name of goodness”. Yahoo, who has always charged everyone the same for inclusion for their directory, should be more focused on reducing their inclusion fees for charities (or semi-charities) and, thus, giving away their own money rather than giving away their advertisers money and claiming the charitable act as their own.
Derick on May 21st, 2007 at 8:40 am #
@Alan: “2) As an advertiser, I would not be happy if I get a load of people who are clicking on my ads for no good reason. If I think that 2) becomes a large problem I will withdraw my ads, and find some alternative means of advertising.” Excellent point. I think this underscores the need to monitor conversion rates and ROI. As long as the situation doesn’t get out of hand I think most advertisers won’t even notice. But if this trend continues, it may be an issue we have to face at some point.
Derick on May 21st, 2007 at 8:42 am #
@W.Medina: Google does have a “philanthropic arm“. I’m not familiar with what exactly goes on there. But I’m doubting it’s on an individual charity basis.
Derick on May 21st, 2007 at 8:54 am #
@Margaret: Google has some help information available on invalid clicks and even provides a way to report suspected click fraud. And you’re right - businesses should be choosing the charities they support… not some third party.
Derick on May 21st, 2007 at 8:59 am #
@Gilbert: Excellent point! The PPA program is an excellent alternative, especially for advertisers who suspect a lot of fraudulent activity on their accounts. For those who don’t know, PPA stands for pay-per-action. You set up an action that users must perform (make a purchase, sign up for a program, etc) and Google only charges you when people perform those actions… not when they simply click an ad. You pay more per action than you probably would for a click… but you’re all but guaranteed a conversion.
Derick on May 21st, 2007 at 9:04 am #
@Robert: I guess that’s the issue I’m curious about here. Is there more tolerance of click fraud if it’s done in the name of charity? Do users understand the problem advertisers see with this type of set up?
Bungee Bones Blog on May 22nd, 2007 at 9:06 pm #
[…] issue with the methodology and motives of those reporting significant levels of click fraud.” Google Says No to Charitable Clicks… But Apparently Yahoo Says Yes Filed Under (Advertising, Business Practices) by Derick on […]
syrdahlia on August 16th, 2007 at 8:39 am #
I don’t think you need to click on any ads - just do a search using goodsearch, and money is donated to your charity of choice.
Derick on August 16th, 2007 at 8:49 am #
Well that’s the impression the description of the site gives off. But the fact is that unless they are taking money from their own pockets to pay charities, searching in and of itself doesn’t generate revenue. Clicking on sponsored search results does and I think GoodSearch assumes people will do that without consciously thinking “I’m going to click on ads” - they do it without realizing what they’re doing. Post a comment
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